English Sentences for Making Complaints and Giving Feedback

We’ve all been there – the coffee isn’t hot enough, the Wi-Fi isn’t working, or the service at a restaurant isn’t up to par. Being able to make complaints in a polite and clear way is an essential skill, especially when you need things fixed quickly. Whether you’re complaining about poor service, faulty products, or needing a refund, knowing how to express dissatisfaction effectively is crucial. In this guide, you’ll learn English sentences for making complaints in everyday situations, from restaurants to customer service interactions, and how to give feedback at work. Let’s dive in and help you navigate these common scenarios in English!

Expressing Dissatisfaction at a Restaurant Beginner English Sentences

1. Excuse me, my food is cold. Can you heat it up?
2. I asked for my steak to be medium, but it’s well done.
3. This isn’t what I ordered. Could you please bring the correct dish?
4. I’m sorry, but this dish tastes different from what I expected.
5. The service is really slow today. Could you check on our order?
6. I’m not happy with the portion size. It’s much smaller than I thought.
7. Could I please have the bill? There seems to be a mistake with the charges.
8. This soup is too salty. Could you make a new one?
9. I didn’t order this drink. Could you please take it back?
10. The table is too close to the door. Could we move to another seat?
11. My dish is missing some ingredients. Can you add them?
12. I think there’s a hair in my food. Can you replace it, please?
13. The temperature in the restaurant is too cold. Could you adjust it?
14. I’ve been waiting for my food for a long time. Can you check the status of my order?
15. I didn’t get my drink yet. Could you bring it to me?
16. This isn’t the atmosphere I expected. It’s too noisy for a nice dinner.

Talking to Customer Service Representatives Beginner English Sentences

1. Hello, I have a problem with my order. Can you help me?
2. I received the wrong item. Could you please send the correct one?
3. My product is damaged. Can I get a replacement?
4. I don’t understand the charge on my bill. Could you explain it?
5. The website is not working properly. Could you fix it?
6. I’ve been waiting for a long time for a response. Can you check the status of my request?
7. I received a faulty product. Can I return it?
8. I need to cancel my order. How can I do that?
9. I want to speak to a supervisor, please.
10. I’m not satisfied with your service. Can you make it right?
11. My delivery was delayed. When will it arrive?
12. There seems to be an issue with my account. Could you help me fix it?
13. I was charged twice for the same item. Can you correct that?
14. Can you help me track my package? It hasn’t arrived yet.
15. I was promised a discount, but it wasn’t applied. Can you fix that?
16. I would like to file a complaint about the service I received.

Complaining About a Faulty Product Beginner English Sentences

1. This product doesn’t work as advertised. Can I get a refund?
2. The item I purchased is broken. Can I return it for a replacement?
3. I’ve only had this product for a week, and it already stopped working.
4. The product arrived damaged. What should I do now?
5. This appliance isn’t turning on. Is there anything I can do to fix it?
6. The color of the product is different from what I ordered.
7. This item is not as described on the website. Can I return it?
8. The product doesn’t match the specifications listed. Can I exchange it?
9. I followed all the instructions, but the product still doesn’t work.
10. This product isn’t durable. It broke after only a few uses.
11. I’m really disappointed with the quality of this item.
12. The product I received is missing parts. Can you send the missing pieces?
13. This gadget keeps malfunctioning. Can you provide a replacement?
14. The product is not functioning properly. How can I get a refund?
15. I bought this online, and it’s not the same as the picture.
16. Can you explain why this item isn’t working as expected?

Asking for a Refund or Exchange Beginner English Sentences

1. I’d like to return this item and get a refund.
2. Can I exchange this product for something else?
3. I’m not satisfied with this item. Can I get my money back?
4. The product is faulty. I would like to return it for a refund.
5. I would like to exchange this for a different size.
6. The product arrived damaged. Can I return it for a full refund?
7. I changed my mind about this purchase. Can I get a refund, please?
8. This item is defective. Could I have a replacement, please?
9. The item doesn’t meet my expectations. Can I exchange it for something else?
10. I’ve only had this item for a few days, and it’s already broken. Can I get a refund?
11. I would like to return this product for a store credit.
12. Can you help me process a refund for this purchase?
13. I want to return this item, but I lost the receipt. Can you still help me?
14. Is it possible to exchange this item for one in a different color?
15. The item doesn’t fit as expected. Can I get a refund?
16. This product doesn’t work as advertised. I would like to return it.

Giving Constructive Feedback at Work Beginner English Sentences

1. I think you could improve this report by adding more details.
2. The presentation was good, but it could be more organized.
3. I noticed that you missed a few important points in the meeting.
4. It would be better if you could focus more on this area.
5. Your work is good, but you can try to make it more precise.
6. I appreciate your effort, but I think we need to focus on deadlines more.
7. Your ideas are great, but maybe we can simplify them for the team.
8. I think it would help if you provided more examples in your report.
9. I think you could improve your time management on this project.
10. Your communication is clear, but maybe you could be a bit more concise.
11. The team has been working hard, but we could benefit from better coordination.
12. I think it would be helpful to improve collaboration within the team.
13. I like your approach, but we need to pay more attention to the details.
14. I would suggest reviewing the project timeline and adjusting the schedule.
15. I think your work is going in the right direction, but let’s aim for higher quality.
16. I appreciate your feedback, but I think we could explore some different strategies.

Politely Expressing Disagreement Beginner English Sentences

1. I see your point, but I don’t completely agree.
2. I understand what you’re saying, but I think we should consider other options.
3. I disagree with that idea. Here’s why…
4. I’m not sure I agree with your suggestion.
5. I think we have different views on this.
6. I see where you’re coming from, but I have a different opinion.
7. I don’t quite agree with you on that.
8. That’s an interesting perspective, but I think I see it differently.
9. I respect your opinion, but I believe we should try another approach.
10. I understand your argument, but I have another idea in mind.
11. I think we might need to think about this from a different angle.
12. I’m not convinced that this is the best option.
13. I believe there is another solution that could work better.
14. I appreciate your thoughts, but I think we need to discuss this more.
15. I’m afraid I don’t agree with that assessment.
16. I understand your reasoning, but I still have some reservations.

Writing a Formal Complaint Letter in English Sentences for Making Complaints

1. I am writing to express my dissatisfaction with [product/service].
2. I am writing to file a complaint regarding [issue].
3. I am disappointed with the service I received on [date].
4. I would like to formally complain about the [problem].
5. I am unhappy with the way my issue was handled.
6. I am requesting a refund due to the poor quality of [product/service].
7. Please look into this matter as soon as possible.
8. I am requesting a replacement for the faulty product I received.
9. I would like an explanation for the delay in my order.
10. I would appreciate a prompt response to my complaint.
11. I am writing to inform you of an issue with my recent purchase.
12. I am not satisfied with the response I received from customer service.
13. Please consider this as an official complaint regarding [problem].
14. I expect a resolution to this matter as soon as possible.
15. I hope this issue can be resolved promptly and professionally.
16. I look forward to hearing from you regarding the next steps.

FAQs on English Sentences for Making Complaints

How do I politely make a complaint in English?
When making a complaint in English, it’s important to be polite and clear. Start by expressing your concern calmly. Phrases like “I’m sorry to say that…” or “I’m not happy with…” can soften the message. Be specific about the issue, provide context, and offer potential solutions, like asking for a replacement or refund. It’s also important to be respectful and patient, even if you’re frustrated. For example, “Could you please help me with this?” shows politeness while getting your point across.

What are some common phrases for expressing dissatisfaction?

Common phrases to express dissatisfaction in English include, “I’m not happy with…” “This isn’t what I expected,” or “I’m disappointed with…” You can also say, “There’s an issue with…” or “I’m having trouble with…” These sentences help you clearly communicate your dissatisfaction while remaining respectful. When talking about a problem, be sure to explain the situation and what you would like done to resolve it.

What should I do if I’m not getting a response to my complaint?

If you’re not getting a response to your complaint, follow up with a polite reminder. For instance, “I’m just following up on my previous complaint” or “Can you update me on the status of my issue?” If the issue is urgent, try escalating it by asking to speak to a manager or supervisor. You can say, “I would appreciate it if you could escalate this matter.” Persistence can help ensure your complaint is addressed in a timely manner.

How can I make a formal complaint letter?

When writing a formal complaint letter, make sure to clearly state the issue and include relevant details, such as dates, order numbers, or names of individuals involved. Begin with a respectful greeting and introduce the reason for your letter. Use formal language like “I would like to bring to your attention…” or “I am writing to express my concern…” Clearly explain the problem and suggest a solution, such as requesting a refund, exchange, or compensation. Always thank the reader in advance for addressing your concern.English Sentences for Making Complaints